Free Resources for Customer Success Managers
Leverage these free resources to improve your Customer Success processes.
Free Tools
Introduction to Customer Success
Free Online Training
A 30 minute introduction course to the fundamentals of Customer Success.
The 17 Types of Churn
Free Customer Success eBook
How do you keep your customers happy in times of crisis? It all starts with understanding why they leave you! In this eBook, you’ll find:
- Symptoms for each type of churn
- Countermeasures
- Prevention Measures
- Expert tips