B2B SaaS Customer Success Video Introduction
An exclusive invitation for customer success managers that want to stay up to date with the latest skills & knowledge on customer success.
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Free customer success video training
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Author of 'tHe customer success pioneer' & FORMER VP OF Customer success
Before writing the book “the customer success pioneer’ and starting the pan-european ‘customer success network’, Kellie worked at Artesian as VP of Customer Success. She currently runs her own consultancy firm ForseLucas. Next to that, she is a frequent speaker on customer success events.
Steven has more that 15 years of experience in the B2B SAAS field. After spending around 10 years in the product space in multiple roles (Backbase, Elsevier, Layar) he was one of the first in the Netherlands to ‘adopt’ customer success as part of the founding team of SimpledCard. Steven is a frequent speaker on a range of SAAS related topics and is founder of SAASCollective.