Too much support, too little time for onboarding?

70% of Churn happens during onboarding! If your customers never fully adopt the product, how are they supposed to stay? Ineffective Customer Success processes are killing your potential to scale.

You closed the sale! But Your Onboarding is a Disaster.
You don't know where to start. Consultants only talk.
And your team doesn't have the expertise (yet).

Learn the best-practice of designing the appropriate underboarding journey for your clients and understand how to execute onboarding effectively in a 3x 2.5h training with seasoned customer success experts.

You will be able to segment your customer base properly and assign onboarding journeys of varying intensities to each segment. You will learn how to use technology strategically to save yourself time. Thus, you will save time through streamlining and will be able to do more with less people.

The Key to (Customer) Success:
Our Maturity Model

Our maturity models helps businesses understand where their customer success efforts stand. The first step to growing through Customer Success and mastering attrition and churn is an effective onboarding system. At SAASCOLLECTIVE, we believe that every SaaS company can scale. And we want to provide you with the tools and knowledge you need to do exactly that.

Customer Success Maturity Model
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B2B SaaS Onboarding Training

Learn the best-practice of designing the appropriate underboarding journey for your clients and understand how to execute onboarding effectively in a 3x 2.5h training with seasoned customer success experts. Interested? Get in touch!

With love from Amsterdam, The Netherlands
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